ConfigMgr 2007 Perf Threshold: Site Server Inbox offersum.box\repl Backlog > 10,000 over 3 hours Monitor

  • ID:  SMSv4_Perf_Threshold__Site_Server_Inbox_offersum.box_repl_Backlog__10000_over_3_hours_19_Rule.AdvancedAlertCriteriaMonitor
  • Description:   
  • Target:  ConfigMgr Server
  • Enabled:  Yes

Operational States

Name State Description
AlertLevelSuccess Success  
AlertLevelWarning Warning  
AlertLevelError Error  

Overridable Parameters

Parameter Name Default Value Description Override
ErrorThreshold 10000  
WarningThreshold 5000  

Alert Details

Monitor State Message Priority Severity Auto Resolution
  (Warning) ConfigMgr 2007 Perf Threshold: Site Server Inbox offersum.box\repl Backlog > 10,000 over 3 hours Medium Match Monitor Health Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

The total number of files in the Offer Status Summarizer's offersum.box\repl inbox on the site server has exceeded the standard operational threshold.

This folder temporarily stores Configuration Manager offer, advertisement, status summarizer files (.sum) that need to be replicated to the parent site server.

This condition increases unless it is resolved. If the file count continues beyond the threshold, advertisement status is not replicated and reflected in the parent Configuration Manager site database in a timely manner, and status and reports might not accurately represent the clients in this site and its child sites.

Causes

The total number of files can exceed the threshold because:

  • The SMS_Executive service is stopped or not responding on the site server.

  • The site server has insufficient resources, such as CPU, memory, or disk space.

  • The Configuration Manager site database has no more space.

  • The site server might have lost connectivity to the Configuration Manager site database server.

  • Sending to the parent site is currently affected or not possible.

Resolutions

To resolve this problem and decrease the number of files:

  • Verify that the threshold for this alert is not too low and is beyond the standard operating threshold for this specific Configuration Manager site.

  • Verify that the SMS_Executive service is running on the site server. If it is stopped or is not responding, restart the service.

  • Verify that the Configuration Manager site database is performing properly.

  • Verify that the Configuration Manager site database has sufficient space. If the database is set to autogrow, verify that there is sufficient disk space for the database to expand.

  • Set the priority of replicating offer status summarizer data to the parent site. Conduct performance testing to verify the infrastructure can accommodate the status load.

  • Verify that the site server can connect to the Configuration Manager site database server.

  • Verify that the site server can send to the parent site.

  • Examine status messages for the Configuration Manager Offer Status Summarizer for possible problems.

  • Examine the Offersum.log file in the Configuration Manager Logs folder for errors or additional information.

External References

For more information about server sizing, see Scenarios and Procedures for Configuration Manager 2007: Planning and Deployment the Server Infrastructure at the Configuration Manager 2007 Documentation Library web page.

For more information about inbox folders and how they are used in Configuration Manager, see the “A description of inbox folders and how they are used in Configuration Manager” Web page (http://go.microsoft.com/fwlink/?LinkId=99539).

For more assistance, see a list of additional support options in the support section of the Configuration Manager Web site at Support for Configuration Manager 2007.

See Also for System Center Configuration Manager Management Pack


Downloads for System Center Configuration Manager Management Pack

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