ConfigMgr 2007 Perf Threshold: Site Server Inbox despoolr.box\receive Backlog > 10,000 over 3 hours Monitor

  • ID:  SMSv4_Perf_Threshold__Site_Server_Inbox_despoolr.box_receive_Backlog__10000_over_3_hours_19_Rule.AdvancedAlertCriteriaMonitor
  • Description:   
  • Target:  ConfigMgr Server
  • Enabled:  Yes

Operational States

Name State Description
AlertLevelSuccess Success  
AlertLevelWarning Warning  
AlertLevelError Error  

Overridable Parameters

Parameter Name Default Value Description Override
ErrorThreshold 10000  
WarningThreshold 5000  

Alert Details

Monitor State Message Priority Severity Auto Resolution
  (Warning) ConfigMgr 2007 Perf Threshold: Site Server Inbox despoolr.box\receive Backlog > 10,000 over 3 hours Medium Match Monitor Health Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

The total number of files that are in the Despooler’s despoolr.box\receive inbox on the site server has exceeded the standard operational threshold.

This folder temporarily stores data that is received from a child Configuration Manager site or parent Configuration Manager site. Files (.pkg and .rpl) are processed and moved as soon as the instruction file is received.

This condition increases unless it is resolved. If the file count continues beyond the threshold, replicated information is not reflected in the Configuration Manager site database in a timely manner, and Configuration Manager objects and reports might not accurately represent the state of the parent site and this site's child sites.

Causes

The total number of files can exceed the threshold because:

  • The SMS_Executive service is stopped or is not responding on the site server.

  • The Despooler component has stopped.

  • Despooler could be processing other received jobs.

  • The site server has insufficient resources, such as CPU, memory, or disk space.

  • The Configuration Manager site server has no more disk space.

  • Instruction files have not been received.

Resolutions
This unit monitor does not contain any resolutions.
External References

See Planning and Deploying the Server Infrastructure for Configuration Manager 2007 at the Configuration Manager Product Documentation Web page.

For more information about inbox folders and how they are used in Configuration Manager, see the “A description of inbox folders and how they are used in Configuration Manager” Web page (http://go.microsoft.com/fwlink/?LinkId=99539).

For more assistance, see a list of additional support options in the support section of Configuration Manager Web site at Support for Configuration Manager.

See Also for System Center Configuration Manager Management Pack


Downloads for System Center Configuration Manager Management Pack

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