ConfigMgr 2007 Perf Threshold: Site Server Inbox compsumm.box\repl Backlog > 10,000 over 3 hours Monitor

  • ID:  SMSv4_Perf_Threshold__Site_Server_Inbox_compsumm.box_repl_Backlog__10000_over_3_hours_19_Rule.AdvancedAlertCriteriaMonitor
  • Description:   
  • Target:  ConfigMgr Server
  • Enabled:  Yes

Operational States

Name State Description
AlertLevelSuccess Success  
AlertLevelWarning Warning  
AlertLevelError Error  

Overridable Parameters

Parameter Name Default Value Description Override
ErrorThreshold 10000  
WarningThreshold 5000  

Alert Details

Monitor State Message Priority Severity Auto Resolution
  (Warning) ConfigMgr 2007 Perf Threshold: Site Server Inbox compsumm.box\repl Backlog > 10,000 over 3 hours Medium Match Monitor Health Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

The total number of files in Component Status Summarizer’s compsumm.box\repl inbox on the site server has exceeded the standard operational threshold.

This folder temporarily stores Configuration Manager 2007 component status files (.sum) that need to be replicated to the parent site server.

This condition will increase unless it is resolved. If the file count keeps going beyond the threshold, component status will not be replicated and reflected in the parent Configuration Manager site database in a timely manner, and status and reports may not accurately represent the components in this site and its child sites.

Causes

The total number of files can exceed the threshold because:

  • The SMS Executive service is stopped or not responding on the site server.

  • Component Status Summarizer could be processing changes to the parent site, or it could be sending status details to a new parent site. These changes take priority over normal status processing, which is suspended until they are processed.

  • The site server has insufficient resources such as CPU, memory, or disk space.

  • The Configuration Manager site database has no more space.

  • The site server may have lost connectivity with the Configuration Manager site database server.

  • Sending data to the parent site may be impacted or not possible at this time.

Resolutions

To resolve this issue and lower the number of files:

  • Verify that the threshold for this alert is not too low and is beyond the standard operating threshold for this specific Configuration Manager 2007 site.

  • Verify that the SMS Executive service is running on the site server. If it is stopped or not responding, restart the service.

  • Verify that the Configuration Manager site database is performing properly.

  • Verify that the Configuration Manager site database has sufficient space. If the database is set to autogrow, verify that there is sufficient disk space for the database to expand.

  • Set the priority for replicating component status summarizer data to the parent site. Conduct performance testing to verify the infrastructure can accommodate the status load.

  • Verify that the site server can connect to the Configuration Manager site database server.

  • Verify that the site server can send to the parent site.

  • Examine status messages for the Component Status Summarizer for possible problems.

  • Examine the Compsumm.log file in the Configuration Manager Logs folder for errors or additional information.

External References

For more information about server sizing, see Planning and Deploying the Server Infrastructure for Configuration Manager 2007 at the Configuration Manager Product Documentation Web page.

For information about Configuration Manager Backup, see Planning for Backup and Recovery at the Configuration Manager Documentation Library Web page.

For more information about inbox folders and how they are used in Configuration Manager, see the “A description of inbox folders and how they are used in Configuration Manager” Web page (http://go.microsoft.com/fwlink/?LinkId=99539).

For more assistance, see a list of additional support options in the support section of Configuration Manager Web site at Support for Configuration Manager.

See Also for System Center Configuration Manager Management Pack


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