The cooling device is reporting a non-recoverable condition. The server vendor is warning this is dangerous and could permanently damage the system.

Treat this as a critical situation and address this situation immediately. If this situation is not addressed:

• The system might shutdown.

• The cooling device could fail and not able to continue cooling the server components.

For more details, view the Status reported in the component's device_status property in the PDW Admin Console or query the sys.dm_pdw_component_health_status DMV.

Contact Microsoft Support and provide them with the alert name and details.

To diagnose this issue,

1) Look for other alerts related to cooling devices. A possible cause is a data center air conditioning or other cooling device failure.

2) Microsoft Support will require Windows administrator access to the affected PDW Host node in order to access the vendor’s diagnostic tool to verify the server’s cooling devices and temperature sensors.

To resolve this issue, Microsoft Support will contact the vendor’s hardware support team. Depending on the problem, the vendor might require physical access to the appliance to replace a cooling device.