Unknown State Monitor

  • ID:  Microsoft.SQLServerAppliance.PDW2.Cooling.TemperatureStateMonitor.Unknown
  • Description:  This monitor detects if Temperature is in Unknown state.
  • Target:  SQL 2012 PDW Temperature Component
  • Enabled:  Yes

Operational States

Name State Description
Ok Success  
Unknown Warning  

Overridable Parameters

Parameter Name Default Value Description Override
Interval (sec) 900  
Synchronization Time    
Timeout (sec) 600  

Alert Details

Monitor State Message Priority Severity Auto Resolution
Unknown (Warning) Temperature status is UNKNOWN Medium Warning Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

The temperature sensor is reporting an unknown warning and is not in a normal operating state.

Treat this as a critical situation and address this situation immediately. If this situation is not addressed:

  • The system might shutdown if this condition is not addressed.

  • The sensor could fail and not able to report the temperature.

Causes

For more details, view the component's temp_status property in the PDW Admin Console or query the sys.dm_pdw_component_health_status DMV.

Resolutions

Contact Microsoft Support and provide them with the alert name and details.

To diagnose this issue,

1) Look for other alerts related to cooling devices. A possible cause is a data center air conditioning or other cooling device failure.

2) Microsoft Support will require Windows administrator access to the affected PDW Host node in order to access the vendor’s diagnostic tool to verify the server’s cooling devices and temperature sensors.

To resolve this issue, Microsoft Support will contact the vendor’s hardware support team. Depending on the problem, the vendor might require physical access to the appliance to replace a cooling device.

External References
This monitor does not contain any external references.

See Also for SQL Server Parallel Data Warehouse Appliance Management Pack


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