Management server failed to perform an operation on a remote computer Monitor

  • ID:  Microsoft.SystemCenter.AgentManager.GenericError.Monitor
  • Description:  Monitor for when the management server fails one or more operations on the remote computer.
  • Target:  Agent Manager
  • Enabled:  Yes

Operational States

Name State Description
Failed Error  
Success Success  

Alert Details

Monitor State Message Priority Severity Auto Resolution
Failed (Error) Failed Agent Push/Repair - Management Server failed to perform an operation on a remote computer Medium Critical Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

The Management Server failed to perform an operation on a remote computer.

Causes

This alert can be caused by:

  • A specific alert for an agent installation failure (for example; Windows Installer service is not running)

  • An unknown or generic error

Resolutions

Check installation logs in the Management Server install directory. There is a folder for failed agent installations. These logs may provide enough information to determine what failed. These logs are located in the Agent Management\Agent Logs sub directory of the installation folder. Example using the default installation paths:

Product

Install Directory

System Center Operations Manager

%ProgramFiles%\System Center Operations Manager 2012

System Center Essentials

%ProgramFiles%\System Center Essentials 2010

  • Open the event log on the target computer where you were attempting to remotely install the agent.

  • Look in the Application and Security event log for any errors that may indicate why the Management Server was not able to remotely install the agent.

  • You may also need to check the Management Server Application and Security event log.

For more information on troubleshooting agent installation, see Troubleshooting Issues When You Use the Discovery Wizard to Install an Agent(http://go.microsoft.com/fwlink/?LinkId=181932).

External References
This monitor does not contain any external references.

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