Remote Data Access Service Check Monitor

  • ID:  Microsoft.SystemCenter.SDKService.CollectionMSToRootMSCheck
  • Description:  This monitor checks connectivity to the Data Access service from each of the Collection Management Server(s).
  • Target:  Collection Server
  • Enabled:  No

Operational States

Name State Description
Failed to Connect to Data Access Service Error  
Successfully Connected to Data Access Service Success  

Overridable Parameters

Parameter Name Default Value Description Override
Connected Management Group Monitor Type - Test Availability Interval 420  
Connected Management Group Monitor Type - Connected Management Group MS [Override with SDK Server Name]  
Connected Management Group Monitor Type - Timeout (seconds) 300  

Alert Details

Monitor State Message Priority Severity Auto Resolution
Failed to Connect to Data Access Service (Error) Failed to Connect to Data Access Service Medium Critical Yes

Run As Profiles

Name
Default

Monitor Knowledgebase

Summary

This monitor remotely connects from each collection management server to the remote management server to verify that the remote management server is functioning correctly.

An error indicates that a test failed when connecting to the remote management server.

Causes

This can happen when:

  • The remote management server is not available (e.g. the server is not reachable via the network).

  • The Data Access service on the remote management server is stopped.

  • The account used to connect to the remote management server does not have the right access.

  • The remote management server is available, but the test exceeded the default timeout value of 30 seconds. This can be overridden as necessary.

  • The Operations Manager Command Shell is not installed on the remote management server.

Resolutions

Ping the remote management server to ensure that it is available from the collection management server where this alert was raised from.

If that is successful, check that the Data Access service is actually running on the remote management server.

Check that the Action Account being used does have the correct permissions to the remote management server.

Ensure that the Operations Manager Command Shell is installed on the remote management server.

External References
This monitor does not contain any external references.

See Also for System Center 2016 Operations Manager inbox MP hotfix for WMI health monitor issue Management Pack


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