This monitor remotely connects from each collection management server to the remote management server to verify that the remote management server is functioning correctly.
An error indicates that a test failed when connecting to the remote management server.
This can happen when:
The remote management server is not available (e.g. the server is not reachable via the network).
The Data Access service on the remote management server is stopped.
The account used to connect to the remote management server does not have the right access.
The remote management server is available, but the test exceeded the default timeout value of 30 seconds. This can be overridden as necessary.
The Operations Manager Command Shell is not installed on the remote management server.
Ping the remote management server to ensure that it is available from the collection management server where this alert was raised from.
If that is successful, check that the Data Access service is actually running on the remote management server.
Check that the Action Account being used does have the correct permissions to the remote management server.
Ensure that the Operations Manager Command Shell is installed on the remote management server.
